5 reasons why our service solutions can help you

1	Essential information is at your fingertips Up-to-date customer, contract and service information is critical to running a service department efficiently. By implementing our solutions, there is no need to scan through cabinets or hunt through folders, the information is right in front of you, instantly available
2	Administer your contracts quickly Simplify your contract administration - print contract agreements, schedules, renewal letters and invoices with just a few clicks
3	Organise your work control to suit you Whether you have to provide a fast response to customers, or plan for the long term, our solutions can accomodate your requirements. Our escalations list colour codes and sends emails depending on criteria, and the visual scheduler lets you manage your engineers' schedule longer term
4	Plan your preventative maintenance Set up your PM schedules according to the contract terms, then generate the jobs automatically when required. Plan a year ahead and you never need worry about scheduling your engineers
5	Don't let billing slip, raise invoices automatically It's easy to overlook an invoice, especially if the job is small. However, this is still lost revenue that you should be collecting. With our solutions, every chargeable job is invoiced

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5 more reasons to use our solutions

6	Renew your contracts automatically Don't let your contracts lapse and allow your customers to go elsewhere. Intead, renew your contracts automatically and maintain your guaranteed revenue
7	Know the value and the cost of your customer base Your service delivery is costing you money, but do you know how much? Do your contract values actually cover the cost of providing service? You can see who your profitable customers are and where you might be losing money
8	Provide superior service to your customers If you agree to a guaranteed response or fix time, you don't want to let your customers down. By letting our solutions monitor yor jobs for you and alert you if a problem is appearing, you can meet your obligations easily
9	Keep track of your parts usage Use parts on your service jobs and if necessary, invoice for them. You can then track usage showing where parts have been fitted, which are your fast and slow moving parts, and which machines have need the most. With Service Accent, you can maintain full control of your stock levels too
10	Charge for meter copy usage? Charge per click on multiple meters, or charge a minimum value plus any excess or even charge for a prepaid block of copies. Simply enter the readings and let our solutions work out the invoices for you, quickly and accurately