Work for us
We’re growing fast, driven in part by the launch of our market-leading service and billing management solution, Vantage Online.
As a result we always love to hear from talented developers, implementation and training consultants, helpdesk support technicians and sales account managers who feel that, perhaps, their talents and efforts are not currently being appropriately rewarded.
We can always find fulfilling and exciting positions for people who can demonstrate their passion, determination, professionalism and commitment to outstanding customer service.
If you feel that any of the summary role descriptions below match your own skills and aspirations please email email@example.com in complete confidence enclosing your CV and don’t be afraid to add a note giving us an insight into why you think you can bring something different to our close-knit, talented team.
We are looking for talented and enthusiastic .Net developers to join our development team, based in Hertfordshire, UK
Working on the recently released Vantage Online product, which is a Single Page Application hosted in the cloud written using:
- .Net Framework 4.6.2
- Entity Framework v6.1.3
- MVC v5.2.3
- In depth experience of .Net C# MVC (and Razor)
- Previous exposure to creating and consuming RESTful APIs
- Entity Framework (v6.0)
- WebAPI & OData
- Single Page Applications (SPA)
- Dependency Injection (Autofac)
- Database Migrations (DbUp)
- Experience with MS SQL Server and T-SQL
- TFS & Visual Studio
Implementation and Training Consultants
These absolutely vital roles require both technical competence, business acumen and outstanding communication skills. Naturally we understand that new starters need in-depth and ongoing product training and we are committed to ensuring that our staff are given the time they need to fulfil their true potential.
Our existing team come from a range of backgrounds and several of our best consultants have started life in software support roles, are former office technology service engineers/managers or have experience in similar training or project management roles possibly involving crm, erp or accounting software solutions.
A detailed understanding of the MPS and/or Managed IT Services industries would be a significant advantage, but in truth the nature of your current role is less important than understanding that the key to successfully supporting new clients through the onboarding process starts with detailed product knowledge, outstanding listening skills and the ability to build rapport with people at all levels of the clients’ business. A broad understanding of technology is essential, but the self-motivation to seek out new information and the willingness to ask questions is much more fundamental.
Roles are available at junior and senior levels, but in all cases will involve regular visits to clients all over the UK and occasional overseas travel as well. On average our consultants would expect to be onsite for 3 days per week, with 2 days at our offices in Hertfordshire.
Helpdesk Support Technicians
At the absolute heart of everything we do is the desire to provide outstanding support to our clients.
If you are already delivering excellent customer service in a software helpdesk role, then we definitely want to hear from you. You may or may not have specific experience of service management software, but you will almost certainly need to have had exposure to delivering support over the phone, via email and using remote connection tools in a crm, erp, accounts or similar software environment.
We understand that it takes time to learn the nuances of a new product and we give all staff new or old the time and attention they need to equip themselves with the skills they require to perform their role – all we ask in return is that people approach everything they do with a positive, proactive, can-do attitude and that they are never afraid to ask questions or admit they do not know the answer to every question.
We are keen to hear from people irrespective of how much experience they currently have and we’re proud to boast that this gateway role has, for those with the desire to do so, led to rapid promotion to senior helpdesk positions and onwards into implementation and training consultancy roles.