Industry Trends and Predictions for 2019 and Beyond

Industry Trends and Predictions for 2019 and Beyond

Since launching Vantage Online in late 2016, the conversations that we have been having with customers and prospects alike has been driven mainly by ‘automation’ and ‘integration’. Whether large or small, local or international, it’s clear that current market conditions require a relentless drive for increased efficiency, reduced costs and improved productivity. It’s what the […]

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7 Reasons Effective Service Management Can Increase Your Profits

7 Reasons Effective Service Management Can Increase Your Profits

We all know that providing excellent customer service is important. But do we really promote a culture that ensures the quality of our customer support does what it should – drive bottom line profits? It should be self-evident to anyone who has ever been a customer that by increasing the quality of support services, you […]

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